What people say about us

Mentoring & Befriending accreditation_SignalSignal Befriending nationally approved 2017

Signal Befriending in Shropshire, Telford & Wrekin was accredited as meeting the NCVO Mentoring and Befriending Approved Provider Standards (APS) in February 2017.
Extracts of the summary of the accreditation assessment:-

… the Signal Befriending Project met all the requirements of APS …

The project has demonstrated its clear aims, objectives and outcomes with staff and befrienders showing a clear understanding of them as well as describing outcomes they achieve for clients.

… there is a very clear commitment to managing the safety of staff, service users and befrienders through appropriate and effective systems …

The project showed a strength in its practice through developing a thorough process for assessing service user need …

Befrienders are appropriately supported in their role … A strength was shown in the range of additional training on offer …

Clear processes are used to match befrienders to service users, with information gathered from the service user and volunteer being used in the matching decision process …

Signal befriending visitThe befriending relationships are monitored in a variety of ways … Strengths were identified in the projects … process of evaluating the project to inform future practice and the use of the ‘How was it for you?’ form. … a befriender reported improvements in their own situation through being a volunteer …

The value of the project to the mentors and befrienders and service users was made clear to the assessor with a volunteer commenting that the project is “very efficient … very thorough” and a service user adding “having someone to talk to makes me feel more comfortable”.

To see a copy of the full report, please contact Signal.


Scottish Government 2016

Malawi Deaf/Deafblind Awareness and Communication Training (M-DACT) Project

This evaluation represents the final evaluation of a three-year Malawi Deaf/Deafblind Awareness and Communication Training (M-DACT) project, implemented by the Church of Central Africa, Presbyterian (CCAP) Malawi, with support from Sense Scotland and Signal, UK. With funding from the Scottish Government, the project was aimed at increasing access to education, to improve retention and to improve academic achievement for Deaf and hearing impaired children (HIC) in Malawi’s Northern Region…(more)

To read stories from participants in the project, please click here.

Comic Relief 2015

Independent Evaluation of Signal’s Awareness and Communication Training for Deafness (ACT) Project in Northern Malawi

With funding from Comic Relief, the ACT Project was implemented between 2013 and 2015 by the Church of Central Africa, Presbyterian (CCAP) with support from Signal. The ACT Project, which built on Signal’s previous work in Malawi, aimed to improve access, retention and achievement of deaf and hearing-impaired children (HIC) in mainstream primary education…(more)


UKaid 2017

Improved Knowledge and Awareness of Health, HIV, Education Rights and Choices for Deaf People in Uganda

This is the final evaluation of the “Improved knowledge and awareness of health, HIV, education rights and choices for deaf people in Uganda” project implemented in 2014-2017 in Greater Masaka (Central Uganda) and Arua (Northern Uganda) and funded by UKaid. The project focused on peer support training to empower deaf children and young people with improved communication, self-worth, access to rights-based information (education and HIV/AIDS) and engagement with advocacy networks.

To read the abridged version of the evaluation, please click here, and to read the full version, please click here.

Comic Relief 2016

Uganda Deaf Awareness and Communication (U-DAC) Project in Uganda

This is an Evaluation Report of Uganda Deaf Awareness and Communication (U-DAC) project that was implemented in the Greater Masaka districts of Kalungu, Masaka, Lwengo, Rakai and Bukomansimbi between April 2013 and February 2016. The project was funded by Comic Relief and implemented by Signhealth Uganda (SU) in partnership with Signal, UK… (more)