Signal People


Mitchell Payne (International Programmes Manager)

Mitchell has been lucky enough to have worked with hundreds of charities, supporting thMitchel Payneem to navigate through some their most challenging times; he’s even started a couple along the way. This experience has given him a broad range of knowledge and skills on all things charity related.
Mitchell is passionate about working in Africa having spent time volunteering & working in Malawi. His time in Malawi changed his perception of himself and the world around him.
He is excited to apply his experience and skills to make a real difference through his work with Signal and our inspirational partners.


Ally McDonald (International Programmes Officer)ally

Ally works on Signal Charity’s international programmes in Africa alongside Mitchell. Ally has a breadth of experiencing working in India, Bangladesh and Uganda. She is excited to be a new member of the team at Signal.




Signal PeopleJoanne Rose (Outreach Worker)

Joanne has been employed as an Outreach Worker with Signal and its predecessor the Shropshire Deafness Association since 2009, working to improve communication with the deaf community, of which she is an active member. She provides support, signposting and representation for a variety of deaf clients. Joanne became deaf at an early age and communicates through speech and sign. She was educated at the Royal School for the Deaf in Exeter and the Mary Hare Grammar School.


Anna Mackenzie (Project Officer)

Since graduating as a Trainee Sign Language Interpreter from the University of Wolverhampton in 2018, Anna has been passionate about both the Deaf Community and people living with the effects of hearing loss. Having volunteered in several different Deaf charities she was keen to join the Signal Team. The variety that this role brings allows Anna to provide practical and emotional support to both the Deaf and hard of hearing communities in Shropshire. Anna is enthusiastic to participate in making an impact on the people’s lives that Signal support.




Catriona Nicholls (UK Programme Lead)

Having worked in marketing for over 15 years, Catriona brings with her a range of skills including business planning, project management, communications and public relations. Catriona is delighted to be working for Signal and enjoys using her skills to make a positive difference to the people we support.



Emma Sawyer (Finance Officer)emma profile pic

Emma is a finance professional with a background in accountancy and a keen interest in working with charities and international development organisations. She has worked in this sector in London previously and has travelled and volunteered in a wide range of places including Malawi- one of the countries Signal works extensively in. Emma enjoys working with small teams doing good work and is very happy in her role at Signal. Outside work Emma loves to read or to be outdoors- she is a keen hiker who has completed several solo backpacking trips in the last couple of years.


We are overseen by a Board of Trustees. The Board oversees the working of the charity and makes sure that the funding that we receive is used in the most effective way.

Martin James (Chairman)

Martin moved to Shrewsbury in 1981 to become a teacher at Kingsland Grange PrepSignal Charity Peoplearatory School for Boys. After a 28-year career, of which 20 years were spent as Head Teacher, he left to become the Community Development Manager of Shrewsbury Town Football Club in 2009. This role enabled him to network with organisations and individuals across the community. His work revolved around getting the football club into the community and the community into the football club, so that many initiatives were supported that will make a difference to people’s lives. Projects involving health, education, social inclusion and sports participation were implemented in partnership with other organisations within Shropshire. In August 2012 he became Head of Community Development and Head of Human Resources at the football club. In June 2014 Martin moved to the role of PR and Communications Executive for the Greenhous Group, a motor vehicle fleet and retail dealerships across Shropshire.

Signal Charity PeopleDavid Tudor MBE (Deputy Chairman)

David spent his career working in London in the education sector. He worked in both state and independent schools, latterly as Headmaster at Forest School where the pupil numbers doubled under his headship. David returned to Shropshire after he retired and settled back in Shrewsbury, becoming a committed member of the local community including the Shropshire Wildlife Trust, Shrewsbury Drapers Company and St Chad’s Church. David brings a wealth of management experience to Signal’s Board. In 2016 he was awarded an MBE for his services to charity and the community in Shrewsbury.

Andrew Pugh ACCA (Treasurer)

Andrew has nearly 20 years’ accountancy experience working in both practice as an auditor (internal and external) and in industry (sport, education, IT sectors) and has held previous Trustee roles for charitable organisations. Originally from Shrewsbury, Andrew has a keen interest in the benefits Signal provides locally but also in its national and international capacity. Through being part of an already successful team Andrew hopes to support Signal into the future through his financial and commercial experience.


Helen Knighthelen

Helen has spent many years working in sales, and then in 2013 she changed and started her fundraising journey.

Helen has gained many skills during her career and hopes that this experience will support Signal in raising vital money and allow Signal to support more people affected with hearing loss, Deafness and tinnitus.

Helen loves her work in fundraising and supporting charities. It’s currently a very challenging time and Helen hopes that people will get behind local charities to ensure we can continue to offer our wonderful support groups and all those been supported by Signal Charity.


Teresa James

Teresa came to Signal as a volunteer, and in particular a tinnitus g83912973_1262189270649368_8854082639846440960_oroup supporter. After enjoying her time at Signal Tinnitus Support, Teresa recently took the leap to become a trustee for the charity.

Teresa is a retired Science teacher and wanted to do something different with her skills, and Signal has provided me with different opportunities.

Outside of her charity work, Teresa keeps busy with her family life, in particular running after the grandchildren and walking our dog Milo.