Photo of The Hub manager and volunteers with a birthday cake

The Hub celebrates a year of helping people

Signal: The Hub in Shropshire has celebrated its first year of helping people overcome the isolating effects of deafness, hearing loss or tinnitus.

Photo of The Hub manager Paul helping older woman with hearing aidsThe Hub manager Paul and his team of volunteers have received some two and a half thousand visits in this first full year of operation. They have provided emotional and practical support – from demonstrating amplified telephones to re-tubing hearing aids and replacing batteries.

Almost 45% of the people who dropped in to The Hub to seek help from Paul and his team and who took part in our survey said that they would not have accessed support relating to hearing loss without The Hub.

“My Mum has come back buzzing after seeing Signal. She said it was so nice to have people understand, so thank you.” – Zoe

For one blind gentleman visiting The Hub with his guide dog, its location in the town centre of Shrewsbury, close to the bus stop, makes a real difference. He relies on his sense of hearing and enjoys listening to talking books, so getting help with his hearing aids is particularly important.

Signal’s partners, including Shropshire NHS Audiology, the Makaton-friendly Links Café and Shropshire Rural Communities Charity, have collectively served thousands of visitors at The Hub in this first year too.

“Finally made it to Signal: The Hub and The Links Café. What a welcoming atmosphere as soon as you step inside.” – Lynda

Cloud of words describing The Hub

Signal: The Hub has inspired this lovely
collection of words among its visitors

The Hub has happily promoted peer support, hosting regular drop-in sessions for people living with tinnitus and coffee mornings for deaf British Sign Language users.

Its meeting room has also been used to deliver training in British Sign Language, lip reading and deaf awareness – all facilitating communication between hearing and non-hearing people.

We would like to thank all our volunteers, visitors and partners very much, and we look forward to helping even more people and raising ever greater awareness in the coming year.

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