Volunteer With Us

How you can help

We welcome volunteers from all backgrounds and walks of life to our Shropshire base, including volunteers who themselves have hearing loss. Some of our volunteer roles may also be carried out remotely via the internet.

We appreciate support with:

  • The help desk in Signal: The Hub, our centre for hearing loss in Shrewsbury
  • Befriending in localities across Shropshire
  • Befriending groups and tinnitus support groups in Shrewsbury and Telford
  • Fundraising in our office in Shrewsbury and beyond
  • Administration, including data entry and finance, in our office in Shrewsbury

What we offer

  • The opportunity to develop your skills and knowledge, building experience for your CV – we provide references for our regular volunteers.
  • You can make a vital contribution to an organisation that is passionate about supporting people living with deafness, hearing loss or tinnitus.
  • Reasonable travel expenses (by agreement) and subsistence for full-day volunteers.
  • Options to volunteer from our office and Signal: The Hub in Shrewsbury, in localities across Shropshire and in some cases remotely.

What we ask from you

We have a range of roles available and each has different requirements.

Please see our vacancies page for details of specific volunteer roles.

We do ask that you are aged 17 years or above (18 years for Signal: The Hub volunteers).

Frequently asked questions

Do you have places for UK volunteers within your international programmes?

No – we work with our partners in Africa to recruit the right people in the country where the projects take place. However, if you are interested in development work, then there are opportunities to carry out research in our office in Shrewsbury or from home.

Do volunteers work directly with people who are deaf and hard of hearing?

Some volunteers do  – please see our vacancies page for details of specific volunteer roles.

Will volunteering affect my benefits?

No – because we do not pay you for your volunteering, we only reimburse expenses. If you have any concerns, then please contact your nearest Jobcentre Plus.

Will you request a police background check?

For roles based in our office in Shrewsbury there is no requirement for a Disclosure and Barring Service (DBS) check, because you will not be volunteering directly with children or adults with care and support needs. For roles based in Signal: The Hub we will be required to request a DBS check, because you would be volunteering directly with members of the public, who may include adults with care and support needs.

Is your office accessible?

Unfortunately access to our office in Shrewsbury is restricted, as it is not open to the public and is in an old building. It has steps and stairs and lacks parking spaces. If you are interested in volunteering and believe that these restrictions may prevent you from coming into the office, please contact us to arrange an interview, at a site suitable for you, about options for volunteering.

Signal: The Hub is based in the Riverside shopping centre in Shrewsbury, which is accessible for wheelchair users. The Hub’s services are based on the ground floor and this is where our volunteers are located. There is an inaccessible room upstairs, which is used by some staff and volunteers at break times. Those with mobility issues will be able to take breaks in the café on the ground floor but unfortunately there are no lift facilities to the first floor. Again, please contact us to arrange an interview at a site suitable to you, if required.


Please visit our vacancies page or contact us to find out more about our current opportunities for volunteering.